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About Us This website is owned and operated by Wm Armstrong (Longtown) Ltd.

Protecting your order information is a top priority. Information transmitted through our site is encrypted to avoid the decoding of your information by anyone other than representatives of Wm Armstrong (Longtown) Ltd.

If you have any suggestions or comments please email using the link on the shop page. If you prefer you can also contact us by post, fax or telephone: Our Contact details: Wm Armstrong (Longtown) Ltd, Shop, Townfoot, Longtown, Carlisle, CA6 5LY; phone: 01228 794??? (outside the UK +44); fax: 01228 794801 (outside the UK +44); email: shop@warmstrong.co.uk

Whilst we have take every reasonable precaution and care in compiling this website, we do not make any representation or warranties of any kind with respect to the contents or operation of this website. Your use of this website and the materials contained in it are done entirely at your own risk. We do not accept liability for losses or damages, whether direct or indirect, that you may suffer as a result of your use of this website or your reliance on the contents of this website. We reserve the right to make changes to this website at any time without notice.

Permission is granted only to copy electronically and/or print in hard copy portions of this website for personal non-commercial purposes. Any other use of materials on this website (including reproduction for purposes other than those noted above and modification, distribution or re-publication) is strictly prohibited.

All trade marks, brand names and business names or logos contained on this website are our property or that of their respective owners.

The design of this website, text, graphics, program code are our copyright.
We are not responsible for the contents of any website linked to this website.

We reserve the right to prohibit links to our website.
Making A Purchase
Orders By Online Shop.
Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout'. From here you can select where the order will be delivered and also which credit card you want to use to pay with.

On submitting your address and delivery details you will be asked to confirm your details and postage/order total. Once you have confirmed your details you will be sent an order confirmation e-mail detailing your order.

Orders By Fax or Phone.
If you prefer you can contact the shop by fax on 01228 794801 (24hrs), or telephone 01228 7948???

Orders By Post.
Orders are also accepted by mail to: Wm Armstrong (Longtown) Ltd, Shop, Townfoot, Longtown, Carlisle CA6 5LY.

Please state the item and quantity on all orders. We accept Visa, Mastercard and Switch cards and by mail we accept personal cheques and bankers drafts.
Shipping And Handling Your order will be despatched within 10 days, but please allow 28 days for delivery in the UK. For orders outside the UK we will inform you of the estimated delivery date if more than 28 days.
Delivery Schedule Your order will be despatched within 10 days, but please allow 28 days for delivery in the UK. For orders outside the UK we will inform you of the estimated delivery date if more than 28 days.
Back Orders If the item ordered is not in stock, we will back order for you and confirm to you by e-mail with the option to cancel your order. Back ordered items are not charged until they are ready to be shipped.
Tax Charges Orders within the UK VAT will be included @ 17.5%.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01228 791242 (International +44 01228 791242) or fax us on 01228 792242 or write to us at Townfoot Longtown CARLISLE CUMBRIA CA6 5LY United Kingdom
Privacy Policy Wm Armstrong (Longtown) Ltd do not disclose buyers' personal information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

It is our policy to take all necessary steps to ensure that personal information held by us is processed fairly and lawfully. We will take all necessary steps to ensure that our employees who have access to personal information respect the confidentiality of your personal information. We will periodically monitor our policy against the Data Protection Act 1998.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

We may from time to time use your personal information to send you information about our company and other information you may find useful. If you do not wish to receive this information please contact us. The site may contain links to other sites that are not owned by us. We are not responsible for the contents of such sites or for the privacy policy of such sites.

You can find out what personal information we hold about you by writing to us at Townfoot, Longtown, Carlisle CA6 5LY. Your request will be acknowledge within 10 days. Where we are unable to disclose the information held we write to you giving the reason. Where information held is incorrect please let us know and we will be happy to amend it.
Returns Policy If you are not completely satisfied with your purchase we will be happy to issue a refund, or exchange it for another product. Please indicate the reason for return and return the product in the original packaging. Where products are returned you will receive a credit on the credit card on which the original payment was made unless you paid by other means such as cheque, in which case we will issue a bank cheque. For returns please contact a customer service advisor on 01228 794???

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 
.... PalletFORCE Depot of the year 2003 ....